Warehouse Quality Manager
Zalando SE
This job is no longer available. Back to the jobs list.

Warehouse Quality Manager

  • Full time Position
  • Berlin (Germany)
  • Published on June 6 2020
This job is no longer available. Back to the jobs list.
Zalando processes millions of units per year in our returns centers. As the warehouse quality manager, you will be monitoring and managing these processes from a quality of product perspective to ensure the ultimate customer experience. This role requires deep analysis and monitoring of our returns data, translating it into impactful projects to drive business improvement.

  • Identify and drive end to end improvement opportunities by building business cases and project proposals from analysis of data gathered from internal audits and returns.
  • Develop and maintain strong connections with our logistics team, ensure constant exchange of information and optimize relevant processes.
  • Track performance based on set targets and KPIs. Ensure corrective actions/ projects are in place whenever deviations occur from targets or trends arise. Reactive to data results.

  • Studies in garment/shoe/leather technology or equivalent education through relevant experiences (apprenticeship, retail, quality management/factory).
  • 3 to 5 years professional experience in the textile industry. Comprehensive experience with production/auditing and manufacturing facilities in the textile/shoe/leather industry and product development.
  • Strong analytical mindset with a solid knowledge in Microstrategy, advanced Excel, power pivot, power query is required. Also SQL, VBA knowledge. Experience working with QMS (Quality Management Systems) and AQL systems
  • Strategic and problem solving skills with the intention to drive and implement changes. Strong process and project management skills with a pragmatic, solution oriented approach.

  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere.
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.
Zalando is Europe's leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 23 million active customers through diverse skill-sets, interests and languages our teams choose to use.