Travel Expert Inde (année césure)

Fixed-term Position 6 months

New Delhi

Shanti Travel

Large company

Published on April 3, 2024

  • Contract

    Fixed-term Position 6 months

  • Location

    New Delhi

  • Start date

    September 2024

  • Study level

    Vocational, Under-bachelor, Short-cycle higher education level

  • Remote working

    Partial

Shanti Travel is a travel agency specialized in tailor-made tours off the beaten paths in Asia.

Our Travel Experts are based in our local agencies in India, Sri Lanka, Burma, Nepal, Cambodia, Indonesia and Vietnam, from where they provide field advise and organize travel programs.


MISSION

As Travel Expert, you will be part of our Sales Team in India. We are looking for a Travel Agent, who is passionate about traveling. You will manage tailor made travel requirements made for solo travellers, couple travellers, honeymooners and family trips. The goal is to keep our clients satisfied and loyal for future services.

The Travel Expert plays & Production Assistant a key role in the success of the organization. He is the one who plays a pivotal role in:

  • Individual & Team Sales & Target Achievement: generate maximum business, achieve individual targets and help team to achieve team targets.
  • Sales and Operations: Handle enquiries and monitor with the guests,
  • B2C partnership: direct contact with the guests, 24hour availability, welcome guests in their destination.
  • B2B partnership: generate maximum business with B2B partners according to the politic develop by your B2B & Prod in Charge in India.
  • Development & Production: Along with our local partners, B2B & Prod in India, gather exhaustive expertise to develop programs that matches with Shanti Travel philosophy of travel in every matter.


RESPONSABILITIES 

  • Plan and sell transportations, accommodations and other travel services
  • Cooperate with clients (also via phone) to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc.) to travellers
  • Collect payment/fees
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Attend travel seminars to remain updated with tourism trends
  • Enter data into our software and maintain client files
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets

Other tasks and duties aligned with the mission may be assigned.

 

REQUIREMENTS

• French native and very good level of English
• Basic knowledge in travel or tourism industry
• Guest oriented
• Comfortable to sell trips via phone or via mail in French and in English
• Ready to learn our computer reservations systems and GDS systems.
• Ready to become an expert in selling other destinations like Sri Lanka, Nepal, Georgia, Armenia, Vietnam or Burma
• Strong sales skills and commercial awareness
• Ability to interact, communicate and negotiate effectively
• Personal travel experience will be considered an advantage


TERMS OF CONTRACT

  • Local contrat, full time
  • Salary: 45000 Indian rupee per month
  • Shanti Travel take charge of visa and insurance
  • Based in New Delhi, India, possible also in Jaipur
  • Duration of contract: 6 months (from August or September 2024 to February 2025)

Application deadline

Not given

Job Category

Customer service