Your Role and Responsibilities
Provide 24x7x365 Multidivisional monitoring of critical system & applications - Mainframe Platform
• Monitoring includes console events and batch monitoring and recovery.
• Monitor IBM Mainframe
• Support application/system issues impacting the SLA of daily batch schedules and online availability in a Mainframe production support environment.
• Support Priority 1 Ticket Management
• Job scheduling, restarts and temporary overrides
• Document issues and resolution
• Communicate with customers of all levels
• Ability to troubleshoot
• Follow process and guidelines
As an IBM employee, you will be entitled to the following benefits:
5 weeks of paid vacation
Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position
Strong career opportunities
Access to Hi-tech; [email protected]
Above standard Medical Care
Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics
Global Travel and Life insurance
Contribution to the Pension fund
IBM stock purchase plan
You will have the opportunity to:
Join our [email protected] Program - a structured on-boarding and development program
Become part of our diverse and multinational community and collaborate within global and local teams
Gain knowledge and develop skills through our world-class trainings
Benefit from mentoring and coaching
Balance your work with your life and enjoy a flexible working environment
Please, take in consideration, that should your application be successful, our recruiters will contact you.
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Required Technical and Professional Expertise
- Ability to work night shifts
- College degree or equivalent work experience.
- Must be able to multi-task in a production and time critical environment.
- Team player; Good verbal, written and listening skills;
- Able to exchange information and ideas effectively w/customers and colleagues;
- Ability to multitask in a complex environment;
- Analytical skills to solve simple to medium complex tasks;
- Self motivated individual that can multitask and adapt to a dynamic work environment.
High School Diploma/GED
High School Diploma/GED
About Business Unit
This position currently sits within Global Technology Services (GTS) Infrastructure Services (IS) or a shared services function supporting GTS.
As announced in October 2020, IBM intends that its managed infrastructure services business of the GTS organization will become an independent company named Kyndryl by the end of 2021, creating two distinct and powerful market-leading companies.
Together, we will advance the vital systems that power the digital economy. Serving over 4,600 technology-intensive, highly regulated customers, including over 75% of the Fortune 100, our people will design, run, and manage the most modern and reliable technology infrastructure that the world depends on today.
We will work flexibly and in partnership with our customers to amplify business outcomes while always pushing ourselves to improve and meet all opportunities. Come join our team of diverse, devoted, and empathetic technology experts who are at the center of discovering what’s next.
Please note: The final decision if this position will transition from IBM to Kyndryl is yet to be confirmed.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.