As a Client Acceptance Advisor (m/f) , you will:
Act as the end-to-end guide through the Client service desk and the execution pool by:
Acting as the main contact and rendering quality support for all the Firm in the client acceptance process by solving/answering the day-to-day issues/queries;
Analysing the different requests received and answering them in a timely, comprehensive and accurate manner;
Ensuring that all the Firm get familiar with the various tools and processes through effective communication;
Raising the blocking points to the experienced Advisor/Senior Advisor in order to obtain guidance/coaching.
Collecting and saving all the public AML documentation into our internal softwares and at the right place;
Performing reputational checks (KYC) on our clients and analysing them in order to complete the KYC result section(s) in our software;
Clearing hits in the screening tool and being able to draft the decisions to be validated by the AML team;
Doing diverse administrative tasks.
Act as a Quality Controller by:
Being able to analyse exception reports and to develop a critical mindset to propose improvements;
Being a key element to perform amendments in the relevant systems based on the exception reports;
Supporting the implementation of efficient, reliable and high-quality data/documents.
You are bachelor student in administration or in other relevant fields (Economics, Accounting, Finance or Law);
You have a good knowledge of MS office (Word, Excel, etc.);
You must be fluent in French and have a very good command of English (German is considered as an asset);
You have a strong sense of confidentiality and can deal with sensitive information;
You have strong organisational skills, you are proactive and able to multitask.