Whether it's a nurse in Shanghai or a mental health specialist in Plymouth, our Product Support Specialists provide exceptional support to our users across the world.
We pride ourselves on providing great customer service. In this role, you will be helping healthcare professionals to give the best care to their patients. In the NHS alone our experienced team support over 250,000 users and represent their voice within the company by providing insights, analysis and feedback to other teams.
You will collaborate with other teams and work closely with NHS and government leaders to help improve patient care.
You will also play a key role in managing the launch of innovative products and solving complex customer issues.
No experience is required to join our Product Support Specialist team and your career will progress rapidly in this role. Our Product Support Specialists are frequently involved in key meetings with senior NHS leaders, working on a variety of projects and have plenty of opportunities to travel internationally.
You will also receive a range of benefits, including:
- Fantastic holiday entitlement
- Regular social events
- Opportunities to travel internationally
- Life insurance
- BUPA health, dental and travel cover
- £200 birthday meal allowance
- Pub Fridays
- Predicted 2:2 or above at degree level
- Minimum of eight C grades at GCSE, including English and maths (or equivalent)