Dutch Customer Support at Egencia With 2,500€ BONUS 💸 and Full Relocation Package to Lisbon

Full time Position

Lisbon

City Job Offers

Large companyRecruitment/Training

Published on January 29, 2024

  • Contract

    Full time Position

  • Location

    Lisbon

  • Start date

    As soon as possible

  • Study level

    No level prerequired

  • Remote working

    No remote working

Are you a travel enthusiast seeking an exciting job opportunity? As a customer service representative, you'll assist travelers in finding, planning, and booking their flights and/or hotels, ensuring a seamless and efficient travel experience!




Customer service for Business travel in Portugal 

Egencia is a B2B travel tech platform. It has allowed companies in more than 60 countries to update and optimize their corporate travel programs. They ensure the traveler's well-being and comfort, making business traveling smooth.


✅ Your day-to-day work



  • Deal with all customer inquiries regarding product advice, payment, and shipping professionally
  • Provide inbound customer assistance to clients by phone and email (before, during, and after the purchase)
  • Check online and offline ordering processes
  • Help with the creation and setting of user accounts
  • Complaint management
  • Back office activities


✨ This is your new job in Portugal if



  • You are proficient in Dutch and fluent in English
  • You are happy to stay in sunny Lisbon for at least 12 months
  • High Education or equivalent


❤️ Benefits



  • High salary
  • Flexible start date (from 2 weeks up to 2 months) ⭐
  • Three-week paid training at the start of employment, focusing on customer relationship management techniques
  • Certification in GDS airline systems.
  • Adequate remuneration including Christmas bonus, vacation bonus, and shift surcharge
  • Relaxed working atmosphere
  • Excellent networking opportunities
  • Private Health Insurance
  • In-house training courses to promote personal qualifications and career expectations
  • Free Language courses
  • Team building and outdoor activities organized by the employee
  • Affordable lunch at the office canteen

  Full relocation package:



  • Accommodation
  • Flight ticket
  • Airport transfer when you arrive
  • Once per year, you will get a flight ticket to visit your home country

Application deadline

Not given

Job Category

Customer service

More about the company

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