Nintendo of Europe SE

Technical Support Specialist*

Testing, QA & Customer Care | Experienced | Permanent | Full-Time |

Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal - to put smiles on the faces of people all over the world.

Tasks

Assisting Technical engineering team with various tasks like equipment installation, system configuration, maintenance, JIRA and Service NOW ticketing system management and maintenance
Developing preventative maintenance plans
Assisting repairs service providers and providing customer support
Troubleshooting systems, identifying problems and writing reports

Requirements

Bachelor’s degree in Technical engineering or engineering in Technical field of, industrial engineering, Computer Science, Information Technology, related fields, or equivalent experience required
Very good English language skills, any other language will be a plus
Experience in working in a team
Excellent attention to detail and problem-solving skills
Ability to follow instructions and collaborate with others
Excellent computer knowledge
Development skills of C++, C# and any other development skill will be a benefit

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

* With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.

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