Everything we do, starts with you. Together with you, we build the most human-centric fintech. To enable everyone's future financial growth.

We are looking for a

Global Operations Manager (m/f/d)

(permanent, full-time) Join our team at our location in Berlin, Münster, Verl or Baden-Baden - flexible working conditions are available

What will be your challenge in the role:

You delight our most strategic international clients and their customers by delivering an excellent service
You increase our efficiency by ensuring globally harmonized operations that continuously meet the agreed service level
You identify, align and implement best-practice processes across our global operations
You manage, measure and report on our operational performance and communicate the results to our clients
You act as operational key point of contact for our clients
You work with technical teams to understand basic system setups and ensure smooth data exchange between different systems

What you need to succeed in the role:

You have several years of process management, operations and / or client management experience in an international environment
You have a deep process knowledge and understanding as well as superb analytical skills
You understand how data moves between different systems and how to manage this process
You have experience working in a matrix organization and can navigate complex reporting and communication lines effectively as well as build strong relationships
You have fluent German and English skills, both written and spoken

#DE18

Datum: 26.02.2025

Standort:
Germany multi-location, NW, DE, 10623