About SamBoat
SamBoat is a leading global online boat rental platform, created in 2014 with the ambition to democratize boating. Inspired by major marketplace models such as Airbnb, SamBoat connects travelers with both private boat owners and professional charter companies, allowing customers to book boats easily, securely and worldwide.
Today, SamBoat operates in 76 countries and offers one of the widest selections of boats for day trips and short rentals. The platform is available in 9 languages and has already enabled more than 1,000,000 customers to enjoy boating experiences.
Life @ SamBoat
SamBoat is a fast-growing international company with a team of around 70 people, representing more than 15 nationalities. Our teams are based in Bordeaux, Barcelona, Wiesbaden and Cancún.
Our culture is guided by three principles:
- Innovation & Ownership – We encourage initiative, responsibility and continuous improvement.
- Share & Learn – We grow together by learning from real situations and from each other.
- Intensity & Commitment – We value engagement, reliability and the ability to perform in demanding periods.
SamBoat pays close attention to employee well-being and has been awarded the Happy At Work – Startup label.
Job description
At SamBoat, you’re not just managing owners. You’re building relationships, creating trust and turning boat owners into true ambassadors of the platform.
As the main point of contact for our international (Italian-speaking) owners, you will:
- Support and advise boat owners by phone, both on inbound requests and through proactive outreach
- Ensure fast and high-quality handling of email requests
- Identify, recruit and onboard new boat owners to grow our supply
- Maintain a high level of quality across listings (boats, content, experience)
- Build strong relationships and turn owners into real SamBoat fans
- Contribute directly to SamBoat’s growth, with a strong focus on customer experience and satisfaction
Your impact is simple: better owners = better experience = more bookings.
Profile
You don’t just execute, you care about people and results.
- Native Italian speaker
- Available ASAP
- Organized and structured
- Strong interpersonal and communication skills
- Pedagogical and comfortable explaining things clearly
- Persuasive and results-driven
- Highly customer satisfaction oriented
And above all:
You want to learn fast, take ownership and grow in a startup environment.
Why join us:
- A dynamic and supportive team where you can learn fast and grow
- Real ownership and direct impact on the business
- A startup atmosphere with strong team spirit (apéros, boat trips…)
- The opportunity to help shape the future of the boating industry
Benefits:
- Meal vouchers
- Team events, after-work get-togethers and boat trips
- Boating licence provided
- Spacious and dynamic co-working space in Bordeaux
- Option to work from home depending on your ability to work independently and your performance
