Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The extensive Motorola Solutions DIMETRA TETRA Infrastructure portfolio provides secure and resilient solutions which are deployed across a wide range of market segments including government, public safety (Police, Fire, Ambulance), transportation (Transit, Metro, Rail & Airport), energy and enterprise markets, scaling from the smallest single site solution to nationwide networks covering whole countries. The TETRA Infrastructure Customer Solutions and Product Management team is the focal point for the worldwide Go to Market teams for front-end customer and sales support for all of the DIMETRA systems business. The team is also responsible for definition and execution of all DIMETRA system releases. You will be part of an innovative and international environment in one of the leading companies within critical communications.
Job Description
Are you an engineering student who loves solving puzzles and talking tech? We are looking for a Student Worker to join the DIMETRA Customer Solutions team. In this role, you won’t just be sitting behind a screen; you will be the bridge between complex technology and real-world application. You will support our customers and partners by troubleshooting technical hurdles and helping design innovative communication solutions that keep the world connected.
Key Responsibilities
- System Operations: Be part of the team responsible for configuration, optimization, and ongoing maintenance of mission-critical communication networks.
- Technical Troubleshooting: Assist in diagnosing and resolving technical issues reported by customers and partners.
- Solution Development: Work alongside senior engineers to brainstorm and develop innovative custom solutions.
- Technical Communication: Translate complex technical concepts into clear, actionable advice for non-technical stakeholders and partners.
- Documentation: Create and maintain technical guides, FAQs, and integration notes to empower our partner ecosystem.
Basic Requirements
- Education: Currently in the final years of a bachelor degree in Engineering (Electrical, Software, Telecommunications), Computer Science, or a related technical field.
- Technical Literacy: Familiarity with IP networking fundamentals
- Communication: Excellent verbal and written communication skills. You must be comfortable explaining "the how and why" to customers and our partners.
- Analytical Mindset: A natural curiosity for how things work and a structured approach to problem-solving.
- Language: Fluency in English is required. Both written and spoken.
