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Tasks
*Perform all other duties assigned or delegated by supervisors
Behind the scenes
Video: https://player.vimeo.com/video/813204489
Lufthansa Group Business Services
Work-life-balance
Development
Employee
Benefits
Benefits
Free parking
Flight privileges
Relocation support
Employee events
Hybrid working possible
Flexible working hours
Development programs / Training options
Health Plan
Lockers for cyclists / sportsmen
Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen
Requirements
*CV/Resume required
*Must possess permit to work in Poland
The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.
Company
About Lufthansa Group Business Services Sp. z o.o.
Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It's our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
Tasks
- Contributing to designing and building business reports (Incl. Identifying data sources, data cleansing and building data models)
- Extracting & processing data from various LH systems
- Building reporting solutions for stakeholders
- Contacting proactively customers - independently handling of incoming / outgoing communication written and verbal, driving projects independently with customers
- Keeping up to date in the field of expertise by exploring new technologies
- Contributing to knowledge exchange and best-practice sharing within and outside the team
- Collaborating towards further development of the product portfolio with customers and other LGBS departments
- Participating in internal projects within LGBS (automations, migration activities)
- Developing technical skills under supervision of Senior Specialist/Expert
- Performing additional tasks assigned by the supervisor based on business needs
*Perform all other duties assigned or delegated by supervisors
Behind the scenes
Video: https://player.vimeo.com/video/813204489
Lufthansa Group Business Services
- New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)
Work-life-balance
- Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
- Opportunity to work from each part of Poland
- Hybrid working model
Development
- Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
- Access to online platform with language courses
Employee
- Integration events
- Charity initiatives
Benefits
- Multisport Card
- Extra social benefits
- Pre-paid cards
- Employee referral program
Benefits
Free parking
Flight privileges
Relocation support
Employee events
Hybrid working possible
Flexible working hours
Development programs / Training options
Health Plan
Lockers for cyclists / sportsmen
Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen
Requirements
- Master/bachelor's degree in Economics, Mathematics, Statistics, IT disciplines or similar
- At least 3-4 years' experience, preferably in Reporting and/or Data Management, in SSC or BPO environment
- Fluent in English (written and spoken) - min C1
- Project management and coordination skills will be an asset
- Excellent command of Microsoft applications i.e. Teams, PowerPoint, Excel (pivot tables, analytical functions, data visualization), Access, Word
- Understanding of data models, BI tools
- Command of SAP Data sphere/ SAC / S4 / Python/ Power Apps will be an asset
- Diligent, independent and systematic approach to work
- Pro-activeness, improvements driver
- Strong analytical and conceptual mind-set
- Strong interpersonal and communication skills written and verbal/ conflict management
- Strong technical knowledge to drive automation
*CV/Resume required
*Must possess permit to work in Poland
The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.
Company
About Lufthansa Group Business Services Sp. z o.o.
Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It's our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.






