⚠️ Position open to engineering graduates or candidates with an equivalent technical background.

Native or fluent French and professional English (C1 minimum) are mandatory.

🔍 Who are we?

Ohmycad specializes in helping manufacturers adopt and maximize the value of Dassault Systèmes cloud solutions, including SOLIDWORKS, CATIA and 3DEXPERIENCE.

🏢 Key figures

More than 1,500 customers

More than 350 Google reviews (4.9/5)

Leading European reseller of 3DEXPERIENCE Cloud

Our mission is to help industrial companies improve productivity, accelerate digital transformation and get the most out of their CAD and PLM solutions.

🎯 Your Mission

As a Customer Adoption & Productivity Manager, you will support customers after the sales process to ensure successful software adoption, increased productivity and long-term customer success.

You will act as a trusted advisor for French-speaking and English-speaking customers while contributing to the development of our Ohmycare, Training, Coaching and Sprint services.

🚀 Key Responsibilities

Manage customer onboarding after the handover from the sales team

Understand customer processes, challenges and business objectives

Build tailored onboarding and adoption plans

Support users in activating and adopting key workflows

Lead regular customer success reviews through Ohmycare

Identify adoption barriers and productivity opportunities

Conduct technical sessions, design reviews and targeted assessments

Prepare meetings, document action plans and maintain customer data in HubSpot

Deliver Training, Coaching and Sprint engagements

Create guides, articles, videos and best-practice content

Contribute to the continuous improvement of our knowledge base

Share customer feedback and recurring issues with internal teams

🛠 Required Skills

Good knowledge of CAD, PLM and industrial software environments

Strong understanding of software adoption and change management

Ability to lead technical sessions in French and English

Analytical mindset with the ability to structure action plans

Comfortable using CRM tools such as HubSpot

Experience with Dassault Systèmes solutions is a strong advantage

👤 Ideal Profile

Master's Degree in Mechanical Engineering, Product Design or a related technical field

2 to 3 years of experience in mechanical design using SOLIDWORKS

Previous experience within the SOLIDWORKS ecosystem (reseller, integrator, partner, technical support, training organization or design office) is highly valued

SOLIDWORKS Certifications (CSWA, CSWP, CSWE) and/or Dassault Systèmes Partner Certifications are a significant advantage

Native or fluent French

Professional English (C1 minimum)

Strong understanding of engineering workflows and industrial processes

Autonomous, rigorous and customer-oriented

Excellent communication and coaching skills

Strong analytical and problem-solving abilities

✅ Practical Information

Location: Paris (WeWork)

Contract: Permanent Contract (CDI)

Start Date: As soon as possible

Compensation: €36,000 fixed salary + €6,000 variable compensation

Remote Work: Available according to company policy

Travel: Occasional travel to customer and partner sites

🎁 Benefits

Meal vouchers

50% public transportation reimbursement

Modern WeWork office environment

Continuous training on Dassault Systèmes technologies

Career development opportunities toward Senior Customer Adoption & Productivity Manager, Product Adoption Expert or Digital Transformation Consultant roles

✨ Why Join Us?

This is a customer adoption, productivity and technical advisory role focused on helping manufacturers maximize the value of their software solutions.

You will work directly with industrial companies, engineering teams and innovation leaders while building expertise around SOLIDWORKS, 3DEXPERIENCE and digital transformation.