At Cohabs, we don’t just create places to live, we create communities where people feel at home. We are looking for a Customer Experience Intern to help us deliver an outstanding experience to our members, bring the community to life, and continuously improve the way we interact with them.
What you’ll be doing:
- Community Hero: Be the go-to person for our members - answering their questions, solving their problems, and making sure they always feel at home.
- Event Dynamo: Organize and participate in community events that spark joy, build connections, and make Cohabs unforgettable.
- Content Creator Extraordinaire: Write engaging articles, newsletters, and event communications that keep our community informed and inspired.
- Strategic Planner: Build and manage a content roadmap that reflects our company values and strengthens the connection with our members.
- Feedback Wizard: Collect and analyze community feedback (NPS, CSAT, etc.), identify key insights, and share them with the team to continuously improve the member experience.
- Partnership Builder: Identify and develop exciting partnerships with local restaurants, shops, and brands to bring additional perks to our community.
What we’re looking for:
- Communication Prodigy: You have excellent written and verbal communication skills and know how to make content engaging and fun.
- People Magnet: You are a true “people person” who thrives in both online and in-person interactions.
- Analytical Mind: You approach challenges with logic and creativity, always looking for smart and innovative solutions.
- Bilingual Superstar: You are fluent in French and English; other languages are a plus.
- Self-Starter: You have an entrepreneurial mindset, take initiative, and love making things happen.
Your next big opportunity might just be one click away. Apply now!
