Interested in advancing your career and growing within the HR field?

We invite you to apply and explore this opportunity with us.

Tasks

Independently execute standard and complex processes within the team's responsibility
Answer general questions with regard to processes from the assigned area of responsibility via email/phone/post or any other channel

Support Team Leader and Senior Advisors in operational tasks (calls, statistics, reports, workshops)
Use corporate quality tools in HR and take necessary actions to prevent errors
Ensure service level agreements are met regarding timeliness and correctness
Prioritize tasks and carry out activities according to urgency
Maintain high-quality service and contribute to a positive image of LGBS
Willingly acquire new knowledge and take on more complex tasks or new scope
Independently search for information to reduce knowledge gaps and propose solutions
Develop and update internal procedures; act as Subject Matter Expert for processes assigned by Team Leader
Provide training for New Hires

*Perform all other duties assigned or delegated by supervisors

Behind the scenes

Video: https://player.vimeo.com/video/813204489

Lufthansa Group Business Services

New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego)

Work-life-balance

Flexible working hours from Monday till Friday (start work between 6:00 and 10:00 am)
Opportunity to work from each part of Poland
Hybrid working model

Development

Access to LinkedIn Learning online courses and trainings prepared by our amazing training team
Access to online platform with language courses

Employee

Integration events
Charity initiatives

Benefits

Multisport Card
Extra social benefits
Pre-paid cards
Employee referral program

Benefits

Free parking

Flight privileges

Relocation support

Employee events

Hybrid working possible

Flexible working hours

Development programs / Training options

Health Plan

Lockers for cyclists / sportsmen

Free parking, Flight privileges, Relocation support, Employee events, Hybrid working possible, Flexible working hours, Development programs / Training options, Health Plan, Lockers for cyclists / sportsmen

Requirements

Bachelor's / Master's degree or completion of at least the 3rd year of studies
At least 1 year of professional experience in HR or customer service processes (preferably in SSC or BPO environment) in a junior role for HR Advisor position

Very good command of German (written and spoken), minimum B2
Good command of English (written and spoken), minimum B1
Good command of MS Office (Word, Excel, Outlook, Teams, PowerPoint)
Good command of HR-related tools (e.g., VIVA, SAP)
Open, proactive individuals who look for solutions and are able to think outside the box
Analytical skills, good knowledge of Excel
Experience in the field of accounting is welcome
Team player
Excellent time and task management
Strong communication skills
Service and customer-oriented

*CV/Resume required

*Must possess permit to work in Poland

The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.

Company

About Lufthansa Group Business Services Sp. z o.o.

Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It's our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.
As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.