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How many roles let you build your own client strategy, coordinate a project across three continents, and organise a client event, all within the same year? At LittleBig Connection, that range sits inside one job title: Account Manager.

More than a sales role

An Account Manager grows a portfolio of client accounts. That part is true. But the role also covers strategy, relationship-building, and global coordination. It evolves with every client and every project.Florian joined LittleBig Connection six years ago as an Account Manager in Lyon. Today he leads a team of five across the Auvergne-Rhône-Alpes region. His view on the job: it starts with ownership. "It is about handing the keys over to your team members so they can develop their business unit commercially."

You build your own strategy, from day one

New Account Managers write their own script. At LittleBig Connection, onboarding runs for three weeks: sales cycle training, internal tools, meetings with every support team, and organisation methods to manage a full pipeline of opportunities.What follows onboarding is trust, immediately. Marion, Senior Account Manager, hands new hires an existing client portfolio on day one. "I start from the principle that I trust them from day one. They often inherit an existing client portfolio, and from the very first day, they are already accountable for a business to develop."Discover now the importance of trust within the role of Account Manager.

The job is also community management

Growing an account is not only about signing missions. It means building relationships that last. Sarah-Li, who works alongside Florian in Lyon, organized a breakfast event at a client's office, bringing consultants and managers into the same room. A small gesture, that makes a stronger relationship. "That is also what our job is about: animating this community."

No two days look the same

LittleBig Connection's clients span industrial design, engineering, IT, and marketing. The profiles requested are just as varied. Sarah-Li puts it simply: "We never get bored. There are so many different topics, so many different people to work with." For an Account Manager, this means constant learning and fast exposure to sectors most graduates never see this early in a career.Read Florian and Sarah-Li's experiences now.

Working at a global scale

Many client projects run across continents. Florian recalls a deployment for a Lyon-based client that stretched to Canada, South America, and India, each stage bringing new contacts, cultures, and time zones. "Every time, it requires adapting culturally. And behind all of it, the goal is for the client to be satisfied and to feel properly supported."

How the model actually works

LittleBig Connection connects large organisations with a global community of freelancers and consulting firms. When a client need comes in, the Account Manager opens it on the platform, where the community proposes candidates. Internal tools, including an AI scoring system, filter the applications, but the Account Manager owns the final call: selecting the right profile and making sure the fit is real. Indeed, building the freelancer community that makes this possible is part of the main job too

What the role asks of you

Rigour, business sense, and the ability to manage several live opportunities at once. Axel, who works with Grégoire on energy accounts, describes an environment built on autonomy: "We work in a truly stimulating environment. We collaborate a lot as a team, we exchange with many different people, and every day we learn something new."Relate now to Axel and Gregoire's respective profiles.

Is this role for you?

If you want a job that mixes sales, strategy, and human connection, with responsibility handed to you early, Account Manager is worth exploring. Career paths move fast here: within a few years, Account Managers move into team management or lead entire regional business units.Curious what it looks like day to day? Explore current Account Manager openings at LittleBig Connection.