Project Details
- Job Title: Data Quality Analyst
- Hiring in: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston
- Hours: Full-time, 40 hours per week
- Employment Type: W2 Full-Time Employee
- Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
- Pay Rate: $38/hour
- Contract Duration: 1-year contract with possibility of extension
- Support quality and execution across DLA teams, ensuring work meets defined standards at scale
- Audit DLA outputs and provide structured, actionable feedback to improve accuracy and consistency
- Act as the first line of support for DLAs — answering questions and helping interpret guidelines
- Help DLAs navigate ambiguity and apply evolving instructions effectively
- Support onboarding and training of new DLAs through hands-on guidance and coaching
- Monitor workflows, queues, and blockers — escalating risks and gaps to Team Leads
- Identify patterns, recurring issues, and edge cases in both human and model outputs
- Participate in calibrations, team discussions, and stakeholder syncs
- Contribute to improving guidelines, processes, and overall team performance
- Document findings and feedback in a clear, concise, and actionable way
- Native-level English speaker from an EU10 country, the UK, Canada, or Australia and a university degree (Bachelor’s or higher).
- 2–4 years of experience in data annotation, content quality, QA, or related fields
- Strong ability to interpret and apply complex guidelines with consistency
- Excellent attention to detail with a high bar for quality
