Are you looking for a job as a Customer Service Representative?
Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal!
Our Client is a Portuguese company specializing in road infrastructure management, including asset management, operation, maintenance and toll collection services. The company is a key player in Portugal, holding majority stakes in several road concessions and expanding its operations internationally.
What you'll do
- Perform customer service activities through direct digital channels (email and phone);
- Be the point of contact for trucks of min 3.5 tons of weight;
- Answer directly to drivers, or transport and logistics companies;
- Clarify questions related to roads from all over the country from your market;
- Ensure revenue collection;
- Debt communication;
- Service sales as applicable;
- Contribute to the achievement of our client's objectives.
What you'll need
- Fluent written and verbal communication skills in German (C2);
- Good knowledge of English (minimum B2);
- Excellent communication and interpersonal skills and team spirit;
- Agile in computer skills from the user’s perspective;
- Able to handle confidential and/or highly sensitive information;
- Experience in Customer Service (preferred).
Benefits
- Health Insurance from the moment you join our team;
- Relocation assistance – TP Housing + initial and annual flights;
- Guaranteed meal allowance included on top of your base salary;
- Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
- Access Portuguese language courses, sport activities and social events;
- Grow with us through our initial and continuous training and personal development;
- Easy public transport access to our offices.
