Category managers (also known as product category managers) are responsible for a range of products or services. This is an emerging and increasingly influential career.
In order to maximise turnover from products and services in their sector, area managers look after a portfolio of clients in an attempt to:
Beyond taking care of their portfolio of existing customers and points of sale, retail area managers need to be able to expand their customer base by bringing in new prospects within their sector.
Points of sale are generally divided into two major categories nowadays:
As a result, retail area managers generally follow one of two main career paths nowadays, either specialising in retail or else food and drink outlets.
Fun fact
It has been proven that customers generally circulate from right to left at points of sale. Have you noticed how the entrance is often located to the right of a store? And with so-called “cold zones” and “hot zones”, where products are placed on shelves can make an enormous difference. The next time you go shopping, keep your eyes peeled and see for yourself!
Hard skills
Soft skills
4 to 5 years of higher education in business studies, masters in retail
Advanced vocational business studies with a focus on sales
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