Context

We are looking for an IT intern. As a member of the Chanel Europe IT team based in Paris you will be working on subjects related to Employee topics.

Missions:

Accompany and collaborate with the IT and HR teams in various projects: Learning (Edcast), Forecasting (TM1), Talent Marketplace (Neobrain), Intranet (Lumapps), Power Platform / Low code No Code / Chatbots (Microsoft),
Use of Generative AI with Copilot for M365 (Microsoft) - animate user groups for change management
Gather and formalize business requirements.
Draw up documentation of processes & guidelines.
Collaborate with several IT teams across the matrix to deliver projects.
Oversee planification of meetings & minutes.
Accompany the integration of new tools & applications from software partners.

Transversal missions :

Update the support process (ticketing, forms)
Follow CHANEL product backlog change requests (document answers from editors)
Perform testing of products
Define and follow performance KPIs

Your profile :

Student with a first experience in IT which has confirmed your interest in this job.
You have an attraction for IA subjects.
French and English fluent (bilinguals)
Communication and interpersonal skills
Functional / Technical knowledge of HR systems & Luxury industry would be a plus.
First experience on IT projects skills
Capable of delivering results in large, cross-functional initiatives
Experience of working across geographies and business units
Ability to identify, analyze, and solve ambiguous problems with attention to detail.
Capable of drawing up documentation: procedures, "how to", diagrams.
Knowledge of Microsoft Power Platform would be a plus.
Active interest in generative AI

At CHANEL, we are committed to creating an inclusive culture that fosters personal growth and development while contributing to collective performance. We believe that the uniqueness of each individual contributes to the diversity, complementarity and effectiveness of our teams. We strongly encourage you to apply, as we value the experience and potential you could bring to the House of CHANEL.