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Guest Relations Employee (m/f/d)

Full time position

Fuerteventura, Las Palmas (Spain), Hoi An, Da Nang (Vietnam)

Published on 31 July 2026

  • Contract

    Full time position

  • Locations

    Fuerteventura, Las Palmas (Spain), Hoi An, Da Nang (Vietnam)

  • Start date

    As soon as possible

  • Salary

    Information not provided

  • Remote working

    No remote working

ROBINSON illustration
Support us - as a Guest Relations Employee (m/f/d) at ROBINSON

In your role as a guest relations employee (m/f/d), you'll be the go-to person for our guests whenever they have requests or complaints. Even in difficult situations, you'll keep a cool head and, with your positive attitude and professional solutions, ensure that our guests have everything they need and that their expectations are, ideally, even exceeded. You know better than anyone how to convey your warmth and cheerful nature to our guests, so that even the grumpiest of guests can smile again.

Job openings

as Guest Relations Employee (m/f/d)

10850

Spain

CLUB JANDIA PLAYA

Fuerteventura

Immediate start

10974

Vietnam

CLUB NAM HOI AN

Hoi An

Immediate start

ROBINSON Hospitality Jobs

Support us as an employee in guest relations (m/f/d)

Your mission: happy and satisfied guests! With your competent approach and positive manner, you know how to put a smile back on guests' faces. Be an open-minded and friendly contact person for our guests and ensure that they can continue to enjoy their holiday to the full and leave our club with a smile on their face. As a professional Guest Relation employee, you know what our guests want and solve problems before they arise.

For your new job as an employee in guest relations (m/f/d), you should bring your passion and the following:

  • Training in the service industry
  • At least 2 years of experience in tourism field service
  • German and good conversational English

We want you as an employee in guest relations (m/f/d) and have a lot to offer!

It is very important to us that not only our guests feel comfortable in the club, but also our employees. There is a unique atmosphere in our clubs, which is created, among other things, by the informal "you" among each other and the warm, helpful manner of our ROBINS. At ROBINSON, you will work in fantastic holiday regions and first-class club facilities. No matter which club you end up working at, you can expect an exciting time with lots of new experiences and great adventures!

In brief, this is what you can expect as an employee in guest relations (m/f/d) at ROBINSON:

  • Work in stunning holiday destinations
  • Free accommodations and full board
  • Use of all amenities at the club resort - e.g. gym, tennis courts or sauna
  • Personal and professional development opportunities

Turn your passion into a job - apply as an employee in guest relations (m/f/d) at ROBINSON!

Are you hard to get worked up, always have creative solutions at the ready and have a sure instinct for looking after guests? Then apply now - we look forward to hearing from you!

Application deadline

As long as the job is online

Study level

Vocational, Under-bachelor, Short-cycle higher education level

Job Category

Tourism, Hospitality & Food services

More about the company

ROBINSON

Germany's market leader for premium club resort-style holidays.