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Client Service Manager with German (f/m/d)

Full time position

Prague (Czechia)

Published on 10 November 2026

  • Contract

    Full time position

  • Location

    Prague (Czechia)

  • Start date

    As soon as possible

  • Salary

    Information not provided

  • Remote working

    Partial

Deutsche Börse Group illustration
Build the future of financial markets. Build yours.

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 16,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!

Want to learn more?

Who we are

Deutsche Börse Group is one of the world's leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world. Play a key role in our mission: to create trust in the markets of today and tomorrow.

Prague

Your career at Deutsche Börse Group

Your area of work

At Deutsche Börse, we don't just support financial markets-we keep them running. Every second counts. Every connection matters. As a Client Service Manager in Prague, you'll join a highly professional team that ensures seamless trading for clients around the globe. When systems stall, millions are on the line-and we're the first line of defense.

If you're quick to learn, thrive under pressure, and take pride in delivering exceptional service, this is your opportunity to make a direct impact on the financial world.

Your responsibilities

You'll be more than just a technical support contact-you'll be a strategic partner to some of the biggest financial institutions in the world. You'll:
  • Champion client needs across departments.
  • Solve time-sensitive challenges with precision and professionalism.
  • Guide clients through change and growth in an evolving technical ecosystem.
  • Keep cool when the stakes are high-and they're always high.

This role is ideal for:
  • Resilient professionals with experience in client service or tech-adjacent roles.
  • Fast learners who want to grow into a specialized field.
  • Tech-savvy communicators with a sense of ownership and urgency.

Your profile

We're not listing technical checkboxes here. We're looking for people who:
  • Have strong communication skills and enjoy client interaction.
  • Can stay focused and proactive-even under pressure.
  • A strong sense of team spirit is essential
  • Love problem-solving and can connect dots across systems and teams.
  • Are excited by the idea of working where technology meets financial impact.
  • Speak English and German fluently.

You can look forward to our benefit package:
  • Hybrid Work and Flexible working hours
  • Work from abroad - 12 days of remote work from EU countries per year
  • Pension fund contribution - 3% of your gross salary (5% after 5 years with us)
  • Health & Wellbeing - fully covered Multisport card, life & accident insurance, 100% salary contribution during sick leave (up to 56 days)
  • 25 vacation days
  • Mobility - fully covered public transport in Prague & free parking
  • Flexible Benefit Account (Pluxee) - 1200 per month
  • Group Share Plan - discount on company shares
  • Free Access to E-Learning Platforms, Internal Development Programs, Mentoring & Learning Budget

Application deadline

As long as the job is online

Study level

Master level or equivalent

Job Category

Customer service

More about the company

Deutsche Börse Group

Build the future of financial markets. Build yours.

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