Job Description & Activities / Tasks
- Answer all incoming calls promptly and politely
- Respond to customer enquiries promptly
- Handle all air shipment interface with multiple stakeholders (internal and external customer/vendors) on shipment requirements
- Booking of flights with procurement team
Intern’s Job Requirements
- No experience needed for tasks
- Master's degree
Learning Outcomes
The intern will gain valuable exposure and hands-on experience in air export operations, including shipment execution processes, documentation requirements, customer service, airline coordination, and operational compliance. This training will help develop their understanding of end-to-end logistics operations and enhance their communication, problem-solving, and customer management skills
