The Client Invoicing Officer is responsible for issuing client invoices in accordance with the pricing schedule signed between CACEIS and the client. Depending on their scope of activity, they may also monitor the payment of invoices and follow up on unpaid items where applicable. The Client Invoicing Officer may be required to take on the role of Administrative Agent. In that case, they are also responsible for processing the invoices and fees owed by the client to their various suppliers, ensuring their payment, monitoring them, and performing follow-ups where necessary.
Main activities:
Client invoice management :
• Collects and reviews, together with Business Development, the pricing schedules and commercial contracts
• Sets up invoicing data in the dedicated information system
• Collects the data required to determine the invoicing base
• Carries out first- and second-level checks before issuing the invoice
• Issues the invoice and its appendices
• Handles, together with Business Development, any client complaints and responds to their requests for information regarding the elements that make up the invoice
• Alerts the Business Development BDM in case of client issues
• Acts as a driving force for potential improvements to invoicing terms, taking into account system constraints and the invoice production cycle
Reporting :
• Performs ad hoc analyses, in coordination with Management Control or Business Development: revenue analysis by client, simulations, etc.
• Sets up activity monitoring dashboards
Recovery management :
• Monitors invoice payments and performs first-level follow-up with clients where necessary
• Handles client complaints related to follow-up actions
• Implements the recovery procedure
