Customer Relationship Manager

Often referred to simply by their somewhat enigmatic acronym, CRMs (or customer relationship managers) are absolutely vital to their company’s success.

  • Starting salary (per month)-
  • Job ads349

Fun fact

To retain customers, companies do their very best to improve the customer experience. And while 71% of consumers say companies were patient and empathetic during the COVID-19 pandemic, more research found that only 15% of consumers believe brands when they say they offer personalised experiences. There’s still a long way to go... but thanks to new technologies, everything (or almost everything) is possible!

Skills

Hard skills

  • Business intelligence
  • Project management
  • Marketing mix
  • Customer insight
  • Commercial law
  • Statistics
  • Budgetary principles

Soft skills

  • Human projection
  • Teaching and mediation
  • Systemic perception

Is this description useful?

349 job offers available