TP PORTUGAL

Noticias (2)

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• Vida de empresa
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• Otra
• Contratación

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  Do you speak Italian? We have the right opportunity for you!

  Take the next step in your career with an exciting Customer Service Representative opportunity at one of Portugal’s best places to work! Join a market-leading company that is committed to delivering outstanding customer experiences and empowering employees to grow professionally in a dynamic, international environment. This is your chance to become part of a team that values excellence, collaboration, and customer satisfaction. In this role, you will be the first point of contact for customers, handling inbound inquiries related to bookings, purchases, service changes, and general support. You will play a key role in building positive customer relationships, resolving concerns efficiently, and representing the brand with professionalism and enthusiasm. The ideal candidate is fluent in Italian (C2), has a good command of English (B2 or higher), possesses strong communication skills, and is comfortable working with digital tools and confidential information. The company offers an attractive benefits package designed to support both your professional and personal well-being. From day one, you'll enjoy private health insurance, relocation assistance with housing support and flights, a meal allowance, and complimentary healthy meals at the office. Additional perks include Portuguese language courses, sports and social activities, continuous training and development opportunities, and convenient access to public transportation—creating the perfect environment to build a rewarding and long-term career in Portugal. Check our page to see all the available job offers!

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  Building a learning culture

  A learning culture that aligns all the teams in an organization with the same set of objectives, values and promotes the development of employees’ skills and competencies is halfway to success! Building and developing a learning culture is a practice that encourages all employees of a company to understand the business objectives, its products, the market in which it operates, its mission, structure, strategy, among others. This context and perception allow employees to obtain the knowledge and skills necessary to perform better, better satisfy customers and, ultimately, help the organization to grow. There are several areas of the business that can be positively impacted by the practice of learning and development policies in a company: improved performance and increased employee retention as easier recruitment processes. However, to learn it is necessary to listen to healthy criticism and for development, it is necessary to be open to behaviours change, which can be a constant and lasting exercise. The basis for creating a learning culture is a work environment that promotes security, trust and inclusion in the sharing of experiences, difficulties, mistakes, and failures. In performance cultures, people are determined to prove themselves. But in a learning culture, people are more interested in improving themselves – and the organization around them. Nevertheless, this concept of learning does not arise overnight, the implementation of these practices must be natural, habitual, adaptable and should be rooted in employees from the moment they join the organization.