American Express

On March 18, Chairman and CEO Steve Squeri appeared on CNBC’s Mad Money to discuss our company’s rich history of innovation and transformation with Jim Cramer.

They talked about Amex’s evolution from an express delivery company founded in 1850 to the global premium financial and lifestyle company we are today. The conversation took place at our headquarters, surrounded by historical artifacts from our archives.  

Among the highlights:  

• Our long track record of innovation and bold decisions that changed the course of our company, including the invention of the Travelers Cheques, our entry to travel services, and the introduction of the American Express Card
• How we built our reputation of trust, security and service by continuously backing our customers and adopting to meet their evolving needs, which has enabled our company’s longevity and enduring success
• How American Express is continuing to build on its legacy of innovation and trusted service and driving relevance with customers across demographics and geographies
• Our success in attracting and engaging Millennials and Gen Z consumers, our fastest growing consumer demographic, by continuously enhancing Membership value and delivering world class service