Amazon Operations

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Retail


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Seattle

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News (15)

  • Other

    Prime shopping expands beyond Amazon.com

    Introducing ‘Buy with Prime’—a new way to enjoy the shopping benefits of Prime from online merchants whether they sell in Amazon’s store or beyond. Millions of Prime members enjoy entertainment, savings, and shopping benefits—including fast, free delivery, hassle-free returns, and a seamless checkout experience—in our store every day. To give members the broadest possible selection, low prices, and a convenient shopping experience, Amazon has invested billions of dollars in infrastructure that helps small and medium-sized merchants offer Prime shopping benefits on Amazon.com, empowering them to reach new customers and grow their businesses. But why should Prime shopping benefits be limited to Amazon.com? They shouldn't. That’s why we created Buy with Prime—to bring these benefits to Prime members and merchants, wherever they choose to shop or sell.                                   01 / 02                          What is Buy with Prime, and how does it work? Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. We’re always looking to exceed customers’ expectations for what Prime can offer, and with the introduction of Buy with Prime, we’re expanding where members can enjoy Prime’s shopping benefits—making membership even more valuable.                                                                                                                                                                                                                                                                          Learn more about Buy with Prime                                       Buy with Prime is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores.                                                                                 Learn more                                                                                                                                                                                                                                                                  Participating merchants will display the Prime logo and expected delivery date on eligible products in their own online store, offer a simple, convenient checkout experience using Amazon Pay, and leverage Amazon’s fulfillment network to deliver orders. Amazon will also manage free returns for eligible orders. What do others have to say?                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  How can merchants offer Buy with Prime? Buy with Prime will initially be available by invitation only for merchants using Fulfillment by Amazon (FBA). These merchants can add Buy with Prime to their online store within minutes, because their inventory is already stored in Amazon fulfillment centers. Once live, merchants will receive shopper order information, including email addresses, which they can use to provide excellent customer service, and build direct relationships with shoppers. Buy with Prime is easy to add to most existing direct-to-consumer online stores, and will be rolled out by invitation only through 2022 as merchants are invited to participate, including those not selling on Amazon or using FBA. Merchants can learn more here. How can customers use Buy with Prime? Prime members can start shopping from participating merchants when Buy with Prime rolls out this year. Stay tuned for more updates on About Amazon. Prime members can learn more here.

  • Company life

    Introducing the $1 billion Amazon Industrial Innovation Fund

    Amazon is creating a $1 billion venture investment program called the Amazon Industrial Innovation Fund (AIIF) to spur and support innovation in customer fulfillment, logistics, and the supply chain. As customers increasingly shop online and look for even faster delivery, Amazon continues to invent new ways to raise the bar on customer and employee experience while working with other companies focused on those fields. Amazon has invested and innovated substantially over the last two decades in next-generation technology in its operations. This new fund is one of the ways Amazon continues to invest, along with many other initiatives, such as the MARS and re:MARS conferences that Amazon hosts every year. The conferences bring together innovative minds in machine learning, automation, robotics, and space to share new ideas across these rapidly advancing domains. “We see an opportunity to look beyond our own experience and empower companies that are developing emerging technologies in customer fulfillment operations, logistics, and the supply chain,” said Alex Ceballos Encarnacion, Amazon’s vice president of worldwide corporate development. “We know there are companies out there that share our curiosity and excitement to invent. Whether our investment helps them grow or leads them to work with Amazon, or both, we’re excited to help advance these technologies as online shopping becomes even more important to people who are looking for more convenience and time savings.” The Amazon Industrial Innovation Fund will invest in companies that imagine solutions that incrementally increase delivery speed and further improve the experience of employees working in warehousing and logistics fields. “These industries are inherently complex,” said Ceballos. “With our scale, Amazon is committed to investing in companies that will ignite innovation in emerging technologies that can help improve employee experiences and safety while seamlessly coexisting with workforces across the supply chain, logistics, and other industries.”

  • Company life

    Amazon re:MARS returns to explore ML, automation, robotics, and space

    Cross-disciplinary leaders and builders will gather this summer for immersive technology-focused sessions, including visionary talks, interactive workshops, technical deep dives, round-tables, and hands-on demos. re:MARS is back. The event brings together some of the brightest leaders in science, academia, and business to explore innovation, scientific advancements, and practical applications of the MARS Domains (machine learning, automation, robotics, and space). This year, re:MARS is scheduled as an in-person event, June 21–24, at the ARIA Resort and Casino in Las Vegas, Nevada. Business leaders and technical builders will learn, share, and imagine how the four MARS fields of study will shape the future.                                                                                                                                                                                                                                                                          A peek into Amazon re:MARS 2022                                                                                 Watch now                                                                                                                                                                                                                                                                  AI and ML drive many of Amazon’s processes. Some processes are highly visible, such as the company’s autonomous Prime Air delivery drones, Amazon Go (stores without checkout lines), and Alexa. Others work below the surface, contributing to Amazon’s package-delivery speeds, broad selection of products, low prices, and consumer analytics. In addition, AWS continues to offer unrivaled breadth and depth of AI and ML products and services to customers of all sizes. “We’re at the beginning of a golden age of AI,” said Jeff Bezos, founder and executive chair of Amazon. “Recent advancements have already led to inventions that previously lived in the realm of science fiction—and we’ve only scratched the surface of what’s possible. AI is an enabling technology that can improve products and services across all industries. We’re excited to offer re:MARS, bringing together leaders and builders from diverse areas to share learnings and spark new ideas for future innovation.”                                                                                                                                                                                                                                                                          AWS course aims to reimagine the machine learning industry                                      As machine learning remakes global industries, developers need a diversity of brain power.                                                                                 Read more                                                                                                                                                                                                                                                                  re:MARS is an extension of MARS, the intimate, invite-only event hosted by Bezos that embraces an optimistic vision for scientific discovery to advance a golden age of innovation. Embodying the same spirit of MARS, re:MARS combines the latest in forward-looking science with practical applications that will initiate change in organizations today. Attendees learn how the MARS Domains can improve the customer experience, drive business efficiency, streamline operations, improve automation, reach customers through new services and interfaces, and more. re:MARS brings together innovative minds with diverse skillsets. The event is for business leaders and technical builders (including, but not limited to developers, engineers, data scientists, ML experts, and roboticists) who want to learn, share, and use AI to initiate change in organizations today.                                                                                                                                                                                                                                                              6 tips from Jeff Bezos' re:MARS fireside chat                                      Jeff Bezos speaks candidly at re:MARS, on getting support for ideas, big bets, knowing when to throw in the towel, and more.                                                                                 Read more                                                                                                                                                                                                                                                                  Ultimately, we want participants to have fun, foster new friendships and collaborations, and find inspiration.

  • Company life

    Amazon ranks No. 2 on Fortune’s World’s Most Admired Companies

    Fortune ranking recognizes Amazon’s innovation for customers and employees, support for communities, and commitment to the environment. Fortune published its list of the World’s Most Admired Companies with Amazon at No. 2—the sixth year in a row we’ve received that ranking. The World’s Most Admired list is based on a comprehensive survey of thought leaders and evaluates the corporate reputation of large companies based on factors such as quality of management and products, commitment to social responsibility, and ability to attract talent. Over the past year, as the COVID-19 pandemic has continued, we’ve worked particularly hard to keep employees safe, provide a great workplace with growth opportunities, deliver and innovate for customers, support our local communities, and protect the planet. Below are just a few of the ways we did that in 2021: Being a good employer Amazon has created more than 600,000 full- and part-time jobs in the U.S. since the start of the pandemic, and our average starting wage now sits at over $18 an hour—more than double the federal minimum wage of $7.25. Amazon also offers comprehensive benefits that start on an employee’s first day on the job, including health insurance, 401(k), parental leave, and other resources to improve health and well-being. Over the past two years, Amazon has spent more than $15 billion across our global fulfillment network to help keep our employees safe and deliver for customers. This includes things like implementing social distancing measures and making direct investments in employee safety. We also launched the Amazon Returnship program to help experienced corporate professionals who have been out of work for an extended period of time return to the workforce, while Amazon’s Career Choice program started to offer fully funded tuition opportunities, including bachelor's degree, high school diploma, GED, and ESL programs. Investing and innovating for our customers We’ve worked hard to deliver for customers during the pandemic. We anticipated potential supply chain disruptions early on and have invested in our operations network to help ensure we could meet customer demand. We’ve also continued to invent for sellers, providing them new tools that help them expand product selection and provide low prices and convenience for customers. In the past year, we invested billions of dollars in logistics, teams, services, programs, training, and tools like Fulfillment by Amazon, Brand Follow, and Stores that allow sellers to connect their brands directly to millions of customers. We are continuing to invent for customer in a range of new ways. The Amazon Care, Diagnostics, and Amazon Pharmacy teams each launched new services or products aimed at creating the experience customers deserve in health care, one that offers the benefits and service promises customers expect from Amazon. In addition, Amazon expanded its Climate Pledge Friendly selections to include more than 200,000 products, making it easier for customers to shop for sustainable products, in response to the growing demand for products and services that help reduce carbon emissions. Amazon also continued to make progress on its plans for Project Kuiper, a low Earth orbit satellite constellation that will increase broadband access for unserved and underserved communities, including a partnership with Verizon. Supporting communities Amazon works to support communities in a range of ways, from long-term education to immediate needs. For example, Amazon Future Engineer provides children and young adults from underrepresented and underserved communities access to computer science and education in the fields of science, technology, engineering, and math (or STEM). Amazon addresses immediate needs such as reducing family hunger and homelessness, providing affordable housing, and serving communities in need following natural disasters. In the past year, we launched a more than $2 billion Amazon Housing Equity Fund to preserve and create inclusive affordable housing through low-rate loans and grants to housing partners, traditional and non-traditional public agencies, and minority-led organizations. As part of the Amazon Housing Equity Fund, Amazon committed $21 million to social impact and economic justice groups to support real estate developers of color with training, mentorship, and capital to focus on affordable housing and inclusive community building in Washington state’s Puget Sound region, Northern Virginia, and Nashville. We also launched our first Disaster Relief Hub in an Atlanta fulfillment center to help relief organizations respond more quickly to natural disasters in the U.S., the Caribbean, and Central America. Since the first wave of the pandemic, Amazon has also donated its logistics network to support food banks and community organizations, delivering groceries and pre-packaged meals directly to vulnerable families and those disproportionately impacted by COVID-19. Deliveries now total more than 20 million meals in more than 25 U.S. cities. Protecting the planet Amazon continues to invest to support The Climate Pledge, the company's commitment to achieve net zero carbon by 2040, 10 years ahead of the Paris Climate Agreement. As the world’s largest corporate buyer of renewable energy, Amazon announced dozens of new renewable energy projects in the past year and now has 274 projects globally—enough to power more than 3 million U.S. homes. Amazon is on a path to power its operations with 100% renewable energy by 2025—five years earlier than the original target of 2030. Along with Amazon, 217 companies have now signed The Climate Pledge. Combined, Climate Pledge signatories generate over $1.8 trillion in global annual revenues and have more than 7 million employees across 26 industries in 21 countries. Climate Pledge signatories are expected to collectively mitigate 1.98 billion metric tons of carbon emissions from a 2020 baseline. This is equivalent to 5.4% of current global annual emissions—demonstrating the collective impact The Climate Pledge is expected to have in addressing climate change and prompting more action to tackle the climate crisis. Learn more about recent awards and recognition.

  • Company life

    Amazon certified as a “2021 Top Employer” in Italy, Spain and France

    The Top Employer certification distinguishes employers who create optimal conditions for the development of their employees. By EU Day One Team on 25 March 2021                                                                                                                                                         We were recently recognized as a Top Employer in Spain, Italy and France by the Top Employers Institute. This certification is one of the world’s most prestigious in the field of human resources management, acknowledging the quality of the work environment, professional development opportunities and programs available to our employees. This new certification highlights our initiatives to enable employees to begin and further develop their careers in a fulfilling work environment. The program has certified and recognized over 1,600 organizations in 120 countries and regions. “Despite the challenging year we have experienced (which has certainly made an impact on organizations around the globe), Amazon has continued to demonstrate the power of putting their people first in the workplace. We are proud to share this year’s announcement and congratulate the organizations who have been certified in their respective countries through the Top Employers Institute program” says David Plink, Top Employers Institute CEO. In Italy, we have created more than 9,500 jobs in the country over the last 10 years. These include positions for people from a variety of backgrounds, career aspirations, education and skill levels – from workers and entry-level positions to engineers, software developers and cloud experts. All the roles offer excellent pay from day one. In Spain, we have 12,000 permanent employees and created 5,000 new positions in 2020 alone. All of our employees in the country receive industry-leading benefits such as private health insurance, an employee discount and a company pension plan. In 2021, in France, we will be creating 3,000 new permanent jobs . An entry-level employee’s salary is 26% above the French legal minimum wages (SMIC), after 24 months in the company. In these countries, employees at our logistic centers can also access the Career Choice program, through which the company supports them in accessing training in their field of choice. At Amazon, we share a culture in which inclusion is the norm. We value gender equality and diversity as a driver of innovation and creativity to serve our customers. More information on our inclusive culture can be found here. Discover more on Amazon Day 1 Blog

  • Recruitment

    Applying at Amazon: 7 tips from recruiters

    We asked recruiters across the company to provide their best tips for applying for a job at Amazon.                                                                                                                  With a simple click of "apply now," thousands of candidates around the world begin their journey with Amazon each day. Though our hiring team is not able to personally respond to every application, they work to provide the best experience possible for each candidate. "Just like we obsess over customers, we obsess over our candidates," said Michelle Jackson, Senior Client Lead Recruiter, Global Specialty Fulfillment at Amazon. "We want to make sure you have a great experience and that you have the resources you need." Part of providing a positive experience for candidates means setting them up for success. That's why we interviewed recruiters from across the organization to create a two-part series for applying and interviewing at Amazon. Because the journey begins with your application, we're starting with job application tips. Here are seven ways you can create a more effective application, according to Amazon recruiters.                            

  • Company life

    Amazon ranks #2 on Forbes World’s Best Employers list

    We’re honored to be featured on the 2020 World’s Best Employers List by @Forbes. To compile this year’s list, Forbes surveyed 160,000 employees from 750 companies in 58 countries around the world and asked them to rate their willingness to recommend their employers to friends and family. Participants also had to rate their satisfaction with their employers’ COVID-19 response, economic footprint, talent development, gender equality, social responsibility, and other factors. Forbes used feedback from Amazon employees working both across our logistics network and corporate offices. Discover more on Amazon Day 1 Blog

  • Meeting

    Amazon Operations Event - How your current skills can translate into a successful career in Logistics Operations

    October 29th, 5.00pm - 7.00pm CET Discover how your current skills can translate into a successful career in Logistics Operations Would you like to hear more about Amazon Operations what we are looking for and how you can apply? Would you like to meet Senior Leaders from different business lines and hear about their career paths with us? Do you want to know how to prepare best for your interview at Amazon? Call in to see which positions we're hiring for and also receive tips and tricks for your interview! Our event will focus on "Career paths at Amazon" and provide you with information about Amazon Operations, career paths of two of our Senior Leaders as well as an overview of our interview technique.  You can also expect first-hand experience and tips & tricks from our experts! The event will be concluded with a Q&A-session where you will be able to ask your questions! The event will be conducted in English!  Register now.