Transcom Worldwide

About us
Transcom is a global community of customer experience experts, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000 customer experience specialists at more than 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

Ready to embark on a journey filled with brilliant opportunities? Explore our job ads and set sail for a new adventure in the beautiful city of Riga, Latvia, or the sun-soaked shores of Malaga and Alicante, Spain.

Values
Our values are fundamental to who we are. They define the principles that guide us day to day, and encompass the strength of our people and our culture. They’re what unite us, transforming us from a company to a community. What’s most important - we live by them every day.

• We’re here to support. We're customer experience experts. Committed to ensuring our clients’ success by making every interaction with their customers as easy, enjoyable, and fruitful as possible. And always thinking about how we can go from good to great.
• We keep our promises. We take commitments seriously. To our clients, our company and each other. We’re responsive, honest and communicative. By being transparent with opportunities and requirements, we always deliver beyond expectations.
• We come as we are. We’re diverse by nature, inclusive by choice. We provide equal opportunities and we never tolerate discrimination. Our inclusive culture helps broaden our perspectives, and drive innovation.
• We’re team players. We make everyone feel supported, encouraged, and welcome from day one. We value every person’s contribution, and consider every point of view. We’re all accountable for our actions, and their results. Together, we celebrate success, solve issues, and share learnings.
• We’re lifelong learners. We have an open mind and are always willing to learn. Striving to do things smarter and better. This is how we improve, grow, innovate, and go through change one step at a time.